Below are the customer convenience and value added services:

• Toll free order and fax lines are installed for your use.
  
• Primus Electronics fulfills all customer literature requests on a same day basis. Customers may order all forms of literature, product specifications, newsletters, technical articles etc.
  
• If you so request, we will assign a specific Primus Sales Representative to your account to increase the awareness of your needs and preferences.
  
• Primus Sales representatives will work with you on your scheduled delivery orders to assure that your products will be at your location when requested.
  
• If you are unsure of the product number you need, please call us as we are happy to help you locate the exact product you are looking for. Our highly trained and experienced Sales personnel are well prepared to assist your purchasing needs. The average years experience in the telecommunications industry of the Primus sales staff is over 10 years.